Frequently Asked Questions

Everything you need to know about Gear for Good.

What is the 'Del Día' collection?

Our Del Día products are one-of-a-kind items made from 100% repurposed fabric. Each piece is designed by an artisan in the Philippines who has full creative control over the color combinations, making every bag unique.

What is your return policy?

We offer a 30-day return window for all unused products in their original packaging. Please note that items marked as 'Final Sale' and certain limited-edition collaborations are not eligible for return.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your gear sooner for an upcoming adventure.

Do you offer a lifetime warranty?

Yes, we stand behind our gear with a guaranteed '61-year' warranty, which represents the average lifespan of a person in the developing world. If your product has a manufacturing defect, we will repair or replace it.

How do I clean my Cotopaxi backpack?

We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry your packs, as this can damage the technical coatings and hardware.

Does Cotopaxi ship internationally?

Currently, we ship to the United States and select international territories. Detailed shipping rates and customs information can be calculated during the checkout process based on your location.